I was on a plane with a front-row seat to a multiple-minute melodrama about averting crisis in the air. In my view, the situation and how to handle it was simple. But the process airline employees took to get there was quite complicated. Compared to decision-making procedures in a startup, it was almost comical.

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The process of building a company includes building a team. Sometimes people join. Sometimes people leave. Regardless of how they leave, it’s called termination in the eyes of the human-resources-type folks of the world. Termination. It’s such a harsh sounding term. For the past three months, we had the pleasure of having a Finnish intern…

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