How District and Company Leaders’ Needs Differ on COVID-Era Customer Support
National Surveys Examine Customer Support, Product Implementation During Uncertain Times
School districts have a clear idea of what kinds of help they need with product implementation and customer support from companies, and those needs very much reflect the demands of the COVID-19 era.
In a survey of more than 330 district administrators, conducted as the coronavirus was disrupting schools this spring, EdWeek Market Brief found that…